FAQ | Queen Hair Weaves

What grade are the human hair products and can they be coloured.

Our human Hair products are 11A grade, 100% virgin hair and yes, they are all safe to be coloured done by a professional.

Can I be an ambassador?

We currently do not need an ambassador, but once we do we will update on our media pages.

Is there an option to pay for a rush order to speed up the shipping process?

Unfortunately we do not take extra payment for rush orders.

How can I contact Queen Hair Weaves?

Please contact us on info@queenhairweaves.com

Are lay-by options available on the site?

Unfortunately we do not offer lay-by due to the nature of our ordering process.

Can I come and feel and view the hair and other products before buying?

Unfortunately not. Everything is done 100% online as we do not have any shop yet. If you are unsure of anything please email us on .......

Do you have a physical shop?

Unfortunately no. We sell strictly online.

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.